Code of Conduct

62 KB
Fair Practice Code

April 01, 2016

267 KB
Fair Practice Code

August 05, 2014

150 KB
Whistle Blower Policy

May 02, 2014

288 KB
Lending Act

September 24, 2012

254 KB
Customer Grievance Redressal Policy-2016

If the customer is not satisfied with the resolution provided by Janalakshmi, she/he can Contact the MFIN toll free number: 18002700317.
MFIN will act as the Appellate Authority and facilitate resolution. Cases with no satisfactory resolution will be reported to Enforcement Committee of MFIN.
January 01, 2016

304 KB
Grievance Mechanism Guidelines

September 06, 2010

138 KB
Corporate Social Responsibility Policy

624 KB
Evolution Of CSR In India

1 MB
Internal Guidelines on Corporate Governance

92 KB
I’ve Gone into the Forest and Wrestled with the Lion

3 MB